Examining the Links Leading to Behavioral Support for Change: An Expectancy Theory Perspective

Farhan Mehboob (1) , Noraini Othman (2)
(1) School of Business Managememt, Universiti Utara Malaysia, Sintok, Malaysia , Malaysia
(2) School of Business Managememt, Universiti Utara Malaysia, Sintok, Malaysia , Malaysia

Abstract

Purpose of the study: An individual’s support for change is a critical factor in successfully and effectively implementing change. Therefore, identifying possible antecedents and mechanisms leading to one’s behavioral support for change is necessary. The study aims to unpack this avenue of research empirically by examining the role of both person and context as factors in promoting behavioral support for change.



Methodology: Data was collected from 292 academic staff members of six public sector universities in Pakistan via cross-sectional means. A self-reported questionnaire was used to collect responses from the desired sample. SPSS 25 and AMOS were used to analyze the data for its relevance to the objectives of the study. 


Main Findings: Results revealed a positive impact of change-efficacy on academic staff members’ behavioral support for change. Moreover, change-valence provides an effective intervening mechanism to translate the effect of change-efficacy on both dimensions of behavioral support for change, that is, compliance and championing behavior.


Research limitations/implications: The study contributes to the existing literature on organizational change, particularly in the university setting, by examining and empirically validating the factors of both person and context as significant predictors of behavioral support for change among academic staff. However, more research is needed in other organizational and work contexts to further apply the study’s implications within these diverse contexts.


Novelty/Originality of this study: The study offers useful insights for senior university officials intending to build support for change by enhancing academic staff levels of efficacy and positive expectations regarding such change and enables them to successfully execute the change-related tasks into viable actions.


Full Article

Generated from XML file

References

Amiot, C. E., Terry, D. J., Jimmieson, N. L., & Callan, V. J. (2006). A longitudinal investigation of coping processes during a merger: Implications for job satisfaction and organizational identification. Journal of Management, 32(4), 552-574.

Armenakis, A. A., & Harris, S. G. (2009). Reflections: Our journey in organizational change research and practice. Journal of change management, 9(2), 127-142.

Bakari, H., Hunjra, A. I., & Niazi, G. S. K. (2017). How does authentic leadership influence planned organizational change? The role of employees’ perceptions: Integration of theory of planned behavior and Lewin's three step model. Journal of Change Management, 17(2), 155-187.

Bandura, A. (Ed.). (1995). Self-efficacy in changing societies. Cambridge university press.

Bentler, P. M., & Bonett, D. G. (1980). Significance tests and goodness of fit in the analysis of covariance structures. Psychological bulletin, 88(3), 588-606.

Burke, W. W. (2017). Organization change: Theory and practice. Sage publications.

Coyle-Shapiro, J. A. M. (1999). Employee participation and assessment of an organizational change intervention: A three-wave study of total quality management. The Journal of Applied Behavioral Science, 35(4), 439-456.

Day, K. M., Armenakis, A. A., Feild, H. S., & Norris, D. R. (2012). Other organizations are doing it, why shouldn't we? A look at downsizing and organizational identity through an institutional theory lens. Journal of Change Management, 12(2), 165-188.

Falbe, C. M., & Yukl, G. (1992). Consequences for managers of using single influence tactics and combinations of tactics. Academy of Management journal, 35(3), 638-652.

Faupel, S., & Süß, S. (2019). The effect of transformational leadership on employees during organizational change–an empirical analysis. Journal of Change Management, 19(3), 145-166.

Fugate, M., & Soenen, G. (2018). Predictors and processes related to employees’ change?related compliance and championing. Personnel Psychology, 71(1), 109-132.

Haffar, M., Al-Karaghouli, W., Irani, Z., Djebarni, R., & Gbadamosi, G. (2019). The influence of individual readiness for change dimensions on quality management implementation in Algerian manufacturing organisations. International Journal of Production Economics, 207, 247-260.

Hair, J. B., Black, W., Babin, B., & Anderson, B. R., (2019). Multivariate data analysis.

Herscovitch, L., & Meyer, J. P. (2002). Commitment to organizational change: Extension of a three-component model. Journal of applied psychology, 87(3), 474-487.

Holt, D. T., Armenakis, A. A., Feild, H. S., & Harris, S. G. (2007). Readiness for organizational change: The systematic development of a scale. The Journal of applied behavioral science, 43(2), 232-255.

Hughes, A., Galbraith, D., & White, D. (2011). Perceived competence: A common core for self-efficacy and self-concept?. Journal of personality assessment, 93(3), 278-289.

Iqbal, A., & Asrar-ul-Haq, M. (2018). Establishing relationship between TQM practices and employee performance: The mediating role of change readiness. International Journal of Production Economics, 203, 62-68.

Jansson, N. (2013). Organizational change as practice: A critical analysis. Journal of organizational change management, 26(6), 1003-1019.

Jarrel, T. (2017). Success factors for implementing change at scale. New York: McKinsey & Co Presentation, Behavioral Science & Policy Association.

Kavanagh, M. H., & Ashkanasy, N. M. (2006). The impact of leadership and change management strategy on organizational culture and individual acceptance of change during a merger. British journal of management, 17(S1), S81-S103.

Kim, T. G., Hornung, S., & Rousseau, D. M. (2011). Change-supportive employee behavior: Antecedents and the moderating role of time. Journal of Management, 37(6), 1664-1693.

Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and psychological measurement, 30(3), 607-610.

Lee, H. W. (2019). Moderators of the motivational effects of performance management: A comprehensive exploration based on expectancy theory. Public Personnel Management, 48(1), 27-55.

Michel, A., Todnem, R., & Burnes, B. (2013). The limitations of dispositional resistance in relation to organizational change. Management Decision, 51(4), 761-780.

Ng, T. W., & Lucianetti, L. (2016). Within-individual increases in innovative behavior and creative, persuasion, and change self-efficacy over time: A social–cognitive theory perspective. Journal of Applied Psychology, 101(1), 14-34.

Nunnally, J. C. (1978). Psychometric Theory: 2d Ed. McGraw-Hill.

Oreg, S., Vakola, M., & Armenakis, A. (2011). Change recipients’ reactions to organizational change: A 60-year review of quantitative studies. The Journal of applied behavioral science, 47(4), 461-524.

Oreg, S., Bartunek, J. M., Lee, G., & Do, B. (2018). An affect-based model of recipients’ responses to organizational change events. Academy of Management Review, 43(1), 65-86.

Rafferty, A. E., Jimmieson, N. L., & Armenakis, A. A. (2013). Change readiness: A multilevel review. Journal of management, 39(1), 110-135.

Rafferty, A. E., & Minbashian, A. (2019). Cognitive beliefs and positive emotions about change: Relationships with employee change readiness and change-supportive behaviors. Human Relations, 72(10), 1623-1650.

Schreyögg, G., & Sydow, J. (2010). Crossroads—organizing for fluidity? Dilemmas of new organizational forms. Organization science, 21(6), 1251-1262.

Stouten, J., Rousseau, D. M., & De Cremer, D. (2018). Successful organizational change: Integrating the management practice and scholarly literatures. Academy of Management Annals, 12(2), 752-788.

Tannenbaum, S. I., Mathieu, J. E., Salas, E., & Cannon-Bowers, J. A. (1991). Meeting trainees' expectations: The influence of training fulfillment on the development of commitment, self-efficacy, and motivation. Journal of applied psychology, 76(6), 759.

van den Heuvel, M., Demerouti, E., & Bakker, A. B. (2014). How psychological resources facilitate adaptation to organizational change. European Journal of Work and Organizational Psychology, 23(6), 847-858.

Vroom, V. (1964). Expectancy theory. Work and motivation.

Wanberg, C. R., & Banas, J. T. (2000). Predictors and outcomes of openness to changes in a reorganizing workplace. Journal of applied psychology, 85(1), 132.

Zhao, H. H., Taylor, M. S., Lee, C., & Lam, W. (2015). Not Even The Past: The Joint Influence of Former Leader and New Leader in Organizational Change. Academy of Management Proceedings, 2015(1), 11364. doi:10.5465/ambpp.2015.11364abstract

Zimmerman, B. J., Bandura, A., & Martinez-Pons, M. (1992). Self-motivation for academic attainment: The role of self-efficacy beliefs and personal goal setting. American educational research journal, 29(3), 663-676.

Zimmermann, A., Lioliou, E., & Oliveira, J. S. (2017). Managerial work characteristics and organizational commitment after offshoring. The moderating effect of perceived organizational valence Academy of Management Proceedings. doi.org/10.5465/AMBPP.2017.11561abstract) 11561.

Authors

Farhan Mehboob
farhan.mehboob9@gmail.com (Primary Contact)
Noraini Othman
Author Biographies

Farhan Mehboob, School of Business Managememt, Universiti Utara Malaysia, Sintok, Malaysia

Farhan Mehboob is a Ph.D. candidate at Universiti Utara Malaysia (UUM), Sintok, Malaysia. He holds an MS degree in Management from Sukkur IBA University, Sukkur, Pakistan. He has over 7 years of professional experience in academia. Besides, Mr. Mehboob has also published several research articles and attended numerous international conferences as well. His research interests include organizational change management and development, positive psychology and behavior, learning, and leadership development.

Noraini Othman, School of Business Managememt, Universiti Utara Malaysia, Sintok, Malaysia

Dr. Noraini Othman is an Associate Professor at the School of Business Management, Universiti Utara Malaysia. She received her doctoral degree in Organizational Behavior and Development (OB) from Universiti Sains Malaysia (USM). She teaches various courses in the OB and Management discipline of the undergraduate and postgraduate levels and supervise the postgraduate thesis. Her research interests include job performance, engagement, change management, leadership, and emotion management.
Mehboob, F., & Othman, N. (2020). Examining the Links Leading to Behavioral Support for Change: An Expectancy Theory Perspective. Innovation Journal of Social Sciences and Economic Review, 2(4), 1–08. https://doi.org/10.36923/ijsser.v2i4.78

Article Details

Smart Citations via scite_